A home move is finished
Allow time for the customer to settle after unloading. A considered request can capture their experience of communication, care and the moving day without interrupting the busiest part.
Review automation for man with a van services
Make asking for moving reviews part of the job finish.
Customers may be busy unpacking or checking a delivery when your team leaves. Choose a moment after the work is complete, then send a simple request that lets them describe the experience of arranging the job and working with your team.
No setup fee. Verify your email, choose a plan and add a card to start your trial.
Use Reviews on its own. No callback widget needed.
Example MovingText message
Ask at a moment that makes sense.
Ask after the complete delivery or move, once the customer has had time to settle. Use a sensible cadence for regular commercial runs.
A collection or repeat delivery
Wait until the full job is complete rather than asking after collection alone. For regular business customers, agree a periodic milestone instead of a request after every run.
A request you can make your own.
Start with a personal, neutral message. Replace the example business name and choose the destination before sending.
- Choose the momentYour team decides the customer is ready to be asked.
- Choose the destinationSend them directly to a review site or to your RoundRobin feedback page.
- Keep the outcome clearA request, a link click and a published review are different events.
Fit it around your working day.
- Define a request point after the complete move or delivery.
- Add ready customers manually or to a connected Sheet after the day’s jobs.
- Keep addresses and item details out of messages and check repeat-customer request history.
Keep the handover clear
The platform does not confirm delivery or check the condition of items. Your own job process determines readiness, and a review request is separate from any issue-reporting route.
See request history, feedback and review-site clicks separately.
A few useful answers.
Should we ask as soon as loading is finished?
Wait until the agreed job is complete. For a move, give the customer some time after unloading so they can reflect on the whole experience.
Can we manage requests from a simple job list?
A connected Google Sheet can supply ready customer names and contact details. Map the columns and choose sending limits; your team keeps the ready list up to date.
What happens after a review request?
Customers follow your chosen link to Google, Trustpilot or another configured destination, or leave feedback on your branded RoundRobin page. They choose their own rating and words. RoundRobin feedback is never automatically posted to another platform.
What can we measure?
Track the request history, review-site clicks and feedback received in RoundRobin. A click to a public review site does not confirm a published review. For direct links, reminders stop after a click; eligibility and timing rules apply.
Start with your next review request.
Set up Reviews, choose your destination and send an individual request. Add automation when your routine is ready.
No setup fee. Email verification, plan selection and a payment card start your trial. Initial review-request SMS messages accepted for sending use credits from your plan. See Pricing for current rules.
Want website visitors to reach your team too?Callbacks for man with a van services →