Driving innovation in customer connection.
We are a team dedicated to helping businesses eliminate missed opportunities and respond faster using the power of intelligent automation.
Our mission
Our mission is to empower businesses by eliminating the gap between interest and connection. We provide seamless, automated communication solutions that transform how sales teams engage with website visitors.
We strive to solve the "speed-to-lead" challenge, enabling teams to respond instantly to customer needs before they turn to a competitor. By integrating cutting-edge AI routing with intuitive callback tools, we help businesses streamline operations, drastically reduce response times, and ultimately drive higher conversion rates and revenue growth.
Our values
Our values are at the heart of our technology. We believe that speed builds trust, and reliability drives results. These principles guide our development of AI algorithms and ensure we deliver a service that guarantees uptime and data security for our clients.
We are committed to transparency and continuous innovation. By staying true to these principles, we ensure that our tools not only meet the current demands of digital sales but anticipate future trends, creating positive, measurable outcomes for the businesses we support.
Why businesses trust RoundRobin AI
Uptime Reliability
Average Response Time
Automated Lead Capture
Questions? We’re here to answer.
What is an instant callback widget?
RoundRobin AI is an instant callback widget that lets website visitors request a call in seconds. As soon as they submit their number, it calls your team and connects the first available person to the lead while the visitor is still on your site.
How does intelligent routing work?
When a callback is requested, RoundRobin AI can call multiple agents and connect the first person who answers. You can also route through groups in a chosen order (for example, by team, location, or priority) so enquiries reach the right people quickly.
Can I customise the instant callback widget?
Yes. You can customise the widget’s design and text so it matches your brand and fits naturally into your website.
What website platforms does the widget work with?
RoundRobin AI works on any website platform that allows you to add a JavaScript snippet. That includes most website builders and CMS platforms, as well as custom-built sites.
How do I install RoundRobin AI?
Installation is as simple as adding a small piece of JavaScript to your website. Most businesses can get started in minutes.
Can I use RoundRobin AI on multiple websites or domains?
Yes. All plans include multi-domain support. Each domain can have its own agents, widget settings, call routing options, and operating hours so you can manage multiple brands or locations from one account.
Can I show my business number when calling customers back?
Yes. You can register a primary outgoing number so customers see your business number when they receive the callback.
Does RoundRobin AI record calls and create AI summaries?
Call recording can be turned on or off in your dashboard. When recording is enabled, RoundRobin AI can generate post-call AI summaries from those recordings to help your team follow up faster and more consistently.
If you turn call recording off, AI summaries are turned off as well.
Does RoundRobin AI integrate with CRMs?
Yes. RoundRobin AI integrates with Zapier, so you can send call data into your CRM and other tools. More native integrations are planned over time.
Can I set operating hours, time zones, and holiday cover?
Yes. You can set operating hours, custom agent time zones, availability rotas, and holiday cover. This helps you control when callbacks run and who gets called.
Is there a setup or onboarding fee?
No. Setup is free, and onboarding support is available via phone, chat, and email.
How can I contact RoundRobin AI?
You can contact us for help with setup, billing, or technical questions. Onboarding support is available via phone, chat, and email.