Installation and handover are complete
Give the customer time to use the new windows or doors and understand the handover information. Choose a completed-service milestone rather than requesting a review as soon as the deposit is paid.
Review automation for window & door installers
Ask for window and door reviews after the installation experience.
Homeowners experience your business from the first survey through fitting and handover. Choose a request moment after the finished installation, so they can describe the overall service rather than being asked before they have seen the result.
No setup fee. Verify your email, choose a plan and add a card to start your trial.
Use Reviews on its own. No callback widget needed.
Example Windows & DoorsText message
Ask at a moment that makes sense.
Ask after installation and handover, allowing time to experience the result. Use one considered request across a staged order.
Several visits on one order
Agree a single request point for staged installations. Check the ready-to-ask list if further work remains, and apply the process consistently regardless of the feedback you expect.
A request you can make your own.
Start with a personal, neutral message. Replace the example business name and choose the destination before sending.
- Choose the momentYour team decides the customer is ready to be asked.
- Choose the destinationSend them directly to a review site or to your RoundRobin feedback page.
- Keep the outcome clearA request, a link click and a published review are different events.
Fit it around your working day.
- Agree when a fitting job is ready for a feedback request.
- Add that customer in the dashboard or a connected Sheet after the chosen milestone.
- Check the message, destination and previous requests before adding customers with staged orders.
Keep the handover clear
The request workflow does not inspect fitting or determine whether an order is finished. Your installation system needs an explicit workflow to add ready customers.
See request history, feedback and review-site clicks separately.
A few useful answers.
Should we ask after the survey or after fitting?
For feedback on the whole installation experience, wait until fitting and handover are complete. A survey-only request would need to be clear about that narrower experience.
Can reminders help when a homeowner forgets?
Eligible unfinished requests receive automatic follow-up. For a direct review link, a click stops reminders but does not prove the review was published.
What happens after a review request?
Customers follow your chosen link to Google, Trustpilot or another configured destination, or leave feedback on your branded RoundRobin page. They choose their own rating and words. RoundRobin feedback is never automatically posted to another platform.
What can we measure?
Track the request history, review-site clicks and feedback received in RoundRobin. A click to a public review site does not confirm a published review. For direct links, reminders stop after a click; eligibility and timing rules apply.
Start with your next review request.
Set up Reviews, choose your destination and send an individual request. Add automation when your routine is ready.
No setup fee. Email verification, plan selection and a payment card start your trial. Initial review-request SMS messages accepted for sending use credits from your plan. See Pricing for current rules.
Want website visitors to reach your team too?Callbacks for window & door installers →