A holiday with several decisions
Use the first call to understand dates, interests and the planning help required. Your team can then arrange a specialist conversation or prepare options; the widget does not build or price the itinerary.
Website callbacks for travel agents
Give travel plans a conversation of their own.
A multi-stop itinerary, group trip or unfamiliar destination can benefit from talking it through. Offer a callback alongside your holiday information, with enquiry cover and available later slots that fit around appointments, supplier calls and itinerary work.
No setup fee. Verify your email, choose a plan and add a card to start your trial.
Your team accepts first. Then we call the customer.
Example Travel
A conversation starts here.
Make room for the right conversation.
Offer immediate calls during enquiry cover and enabled later slots around appointments. Keep existing traveller support expectations separate.
Busy consultants and existing travellers
Set recipients for first enquiries and enable later slots when helpful. Keep your existing in-travel support route separate so customers do not confuse a new-enquiry callback with urgent assistance.
A clear invitation to talk.
Tell visitors what the conversation is for. Use wording that matches the enquiries your team is ready to handle.
- The visitor requests a callThey leave their details, or choose an available later slot when scheduling is enabled.
- Your team acceptsConfigured recipients are called according to your routing and availability.
- The conversation beginsOnce a team member accepts, the customer is called. Your team agrees the next step with them.
Fit it around your working day.
- Place the widget beside holiday-planning and consultation information.
- Set suitable recipients and hours that reflect actual consultancy cover.
- Check enabled scheduling and keep booking-support and urgent-contact details accessible.
Set the right expectation
A callback does not hold flights, confirm prices or book travel. Your team checks availability and completes bookings in the normal way.
Review call activity and available recordings, transcripts and summaries.
A few useful answers.
Will the widget choose a destination specialist?
It calls the recipients you configure using your routing settings. Your team establishes the requirement and arranges any specialist follow-up.
Does requesting a call reserve the holiday price?
No. A callback requests a conversation. Pricing, availability and reservations are confirmed separately by your agency.
Who is called first?
RoundRobin calls your configured team first. A team member must accept before the customer is called. Connection depends on availability and both parties answering; an instant request does not guarantee an immediate conversation.
Can visitors request a later call?
Yes, when scheduling is enabled and available slots are configured. Operating hours, recipient availability and your settings determine the options. Requesting a callback does not by itself confirm a service appointment.
Make your next enquiry a conversation.
Set your recipients, check availability and try the callback workflow before adding it to your website.
No setup fee. Email verification, plan selection and a payment card start your trial. Calls use credits at the applicable rates. See Pricing for current rules.
Want to make asking for reviews part of the routine?Reviews for travel agents →