A homeowner comparing options
Use the first call to understand the planned work and explain how your survey and quotation process works. The conversation can clarify what happens next without promising a price before assessment.
Website callbacks for window & door installers
Turn window and door enquiries into a useful first conversation.
A homeowner may need to discuss styles, scope and the next step before arranging a survey. Offer a callback that reaches your enquiry team first, with later slots that fit around showroom cover and visits to customers.
No setup fee. Verify your email, choose a plan and add a card to start your trial.
Your team accepts first. Then we call the customer.
Example Windows & Doors
A conversation starts here.
Make room for the right conversation.
Use staffed enquiry hours for immediate calls. Enable available later slots around surveys, showroom appointments and closing hours.
Showroom staff and survey visits
Configure the staff covering first enquiries and an appropriate backup group. When staff are with customers, enabled scheduling can offer available later conversations.
A clear invitation to talk.
Tell visitors what the conversation is for. Use wording that matches the enquiries your team is ready to handle.
- The visitor requests a callThey leave their details, or choose an available later slot when scheduling is enabled.
- Your team acceptsConfigured recipients are called according to your routing and availability.
- The conversation beginsOnce a team member accepts, the customer is called. Your team agrees the next step with them.
Fit it around your working day.
- Add the widget beside installation and quotation information.
- Set enquiry recipients and hours that account for showroom appointments and surveys.
- Test immediate requests and enabled scheduling, including the team’s acceptance step.
Set the right expectation
The callback does not book a survey, reserve stock or confirm a quotation. Your team establishes the requirements and agrees those steps.
Review call activity and available recordings, transcripts and summaries.
From businesses in this industry.
A few useful answers.
Will a chosen time reserve a survey appointment?
No. It requests a call at an available time. Your team separately checks the diary and confirms the survey.
Can the showroom take calls before another team?
Yes. Priority groups let you try configured showroom recipients before a backup group, depending on availability.
Who is called first?
RoundRobin calls your configured team first. A team member must accept before the customer is called. Connection depends on availability and both parties answering; an instant request does not guarantee an immediate conversation.
Can visitors request a later call?
Yes, when scheduling is enabled and available slots are configured. Operating hours, recipient availability and your settings determine the options. Requesting a callback does not by itself confirm a service appointment.
Make your next enquiry a conversation.
Set your recipients, check availability and try the callback workflow before adding it to your website.
No setup fee. Email verification, plan selection and a payment card start your trial. Calls use credits at the applicable rates. See Pricing for current rules.
Want to make asking for reviews part of the routine?Reviews for window & door installers →