A landlord considering management
Place the invitation beside your management-service information. Your team can discuss the portfolio, service scope and next steps once the call connects.
Website callbacks for property managers
Make new property management enquiries easier to discuss.
A landlord comparing management services may want to talk through their property and expectations. Offer a callback for that conversation, with sensible team availability and clear separation from the channels tenants already use for repairs and urgent issues.
No setup fee. Verify your email, choose a plan and add a card to start your trial.
Your team accepts first. Then we call the customer.
Example Property Management
A conversation starts here.
Make room for the right conversation.
Use staffed new-enquiry hours for immediate requests, with enabled scheduling for available later conversations around inspections and meetings.
Different reasons for contacting you
Explain what the callback is for and keep repair reporting and urgent-contact information accessible. The widget does not infer the type of issue or replace your existing maintenance process.
A clear invitation to talk.
Tell visitors what the conversation is for. Use wording that matches the enquiries your team is ready to handle.
- The visitor requests a callThey leave their details, or choose an available later slot when scheduling is enabled.
- Your team acceptsConfigured recipients are called according to your routing and availability.
- The conversation beginsOnce a team member accepts, the customer is called. Your team agrees the next step with them.
Fit it around your working day.
- Use the widget on new-business and management-service pages with a clear purpose.
- Configure the team that handles first enquiries and set hours around inspections and office cover.
- Check enabled later slots and test the journey from both desktop and mobile.
Set the right expectation
A callback request is not an emergency repair report, work order or inspection booking. Keep those existing processes clearly signposted.
Review call activity and available recordings, transcripts and summaries.
A few useful answers.
Can this replace our maintenance-reporting portal?
No. Use it as a conversation option and retain your established repair and urgent-contact routes. A callback does not create a work order.
Can we offer a time after a property inspection?
Yes, available later slots can be offered when scheduling is enabled. Set team availability to reflect times someone can actually speak.
Who is called first?
RoundRobin calls your configured team first. A team member must accept before the customer is called. Connection depends on availability and both parties answering; an instant request does not guarantee an immediate conversation.
Can visitors request a later call?
Yes, when scheduling is enabled and available slots are configured. Operating hours, recipient availability and your settings determine the options. Requesting a callback does not by itself confirm a service appointment.
Make your next enquiry a conversation.
Set your recipients, check availability and try the callback workflow before adding it to your website.
No setup fee. Email verification, plan selection and a payment card start your trial. Calls use credits at the applicable rates. See Pricing for current rules.
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